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Sony WH-1000XM5

Sony WH-1000XM5

Based on 17 comments across 4 communities
What 17 owners say
247 comments reviewed · scored on the 17 clearest verdicts
65%
Recommend
11 owners
11%
Neutral
2 owners
24%
Don't recommend
4 owners
Source
Breakdown
Score
N
Counted in the score
Other forumsAudio Science Review, Head-Fi
63%
16
Independent blogsino affiliate links
100%
1
Reviewed, but not counted — and why
YouTubei
55%
29

The headline score reflects owners (Reddit, enthusiast forums), independent lab tests, and blogs with no affiliate links. YouTube and affiliate blogs are shown for perspective but kept out — hover the i for why.

What owners love
  • Class-leading, top-notch active noise cancellation9 owners · 53%
  • Outstanding comfort for hours of wear9 owners · 53%
  • Great all-rounder for travel and office7 owners · 41%
  • Long battery life and handy app features5 owners · 29%
  • A clear improvement over the XM44 owners · 24%
Common issues
  • Hinges and build break easily6 owners · 35%
  • No longer fold compactly for travel4 owners · 24%
  • Disappointing or muddy sound quality to some4 owners · 24%
  • Uncomfortable fit on smaller heads4 owners · 24%
  • Music randomly pauses or stops playing3 owners · 18%

Top quotes, sourced

247 reviewed · 46 shown
Sentiment
Community
Sort
YouTube▲ recommend

I actually love the fact that they won't fold. Folding make them weaker and they rattle a lot.

YouTube— neutral

I am thinking to return mine because I can only wear them for max 30-40 minutes until my ears feel really warm (it is still spring time here, not summer). Sound quality, ACN is far better than my in-ear Airpod Pros.

YouTube▼ don’t recommend

I've had them since they came out and I still prefer the wh -1000xm4, roll on xm6

YouTube▲ recommend

Honestly as someone that only uses them at home, I prefer the new design. They look and feel way more premium and in-place for such a high price range.

YouTube— neutral

Overall I'm happy with the xm5! But personally i like the xm3 xm4 design better.

YouTube▼ don’t recommend

My XM's broke surprisingly easily. The weak point was where the cups rotate.

YouTube— neutral

the sound profile is bad idea when you are travel car, it automatically turned into walking (not staying mode). better just switch it off in the app. ideal for people who don't wear headphone more than 2 hour, just for listen to music is great choice.

Head-Fi▲ recommend

I do feel the XM5 is the overall better headphone and a MUCH better value.

YouTube▼ don’t recommend

My XM5 hinge failed during normal use while the headset was still under warranty. The warranty claim was denied and I was asked to pay ₹4,830 for repair after the issue was classified as “external damage”.

Audio Science Review— neutral

XM5 worked fine with my Asus Chromebook and during a short test the sound didn't glitch with a couple of rooms in between.

YouTube▼ don’t recommend

Mine randomly will just stop playing my music. Like while I’m sitting down and working. I’m definitely considering returning these.

YouTube▲ recommend

So that aside, I love them. They're super comfortable, the noise cancellation is top notch, and i'm not a sound engineer but I really enjoy the sound quality.

YouTube— neutral

in comfort department my head is on the smaller side and xm5 head band hurt the top of head a little more

YouTube▲ recommend

I have these and the battery life and comfort is outstanding. I have been seeking comfort in headphones for years and these are the best I've ever used. I wore these for three hours straight and experienced no discomfort at all.

YouTube▼ don’t recommend

hinges are a real problem on this model. Whatever how you treat the xm5, hinge will have 1 chance on 4 to break . And i loved the XM5. The only way to buy the xm5 is getting them with a good 3 years assurance.

Head-Fi— neutral

Overall I think I'm going to keep these given the improvements in detail retrieval and speed of the driver. Comfort has been an issue though, with significant pain developing at the vertex of my head, where the headphones seem to place most of the weight given the very low clamping force.

YouTube▲ recommend

These are my first pair of NC headphones - they have changed my relationship with music.

Head-Fi▼ don’t recommend

The fact that they don’t fold completely in a compact case like the XM4’s is mind boggling. The convenience factor is important. The design is slick but at the cost of practicality

YouTube▲ recommend

My Sony xm5 are amazing.

Audio Science Review▼ don’t recommend

Took a listen to these at Best Buy the other day after hearing people talk up the sound quality on these vs past generations... still not impressed.

YouTube▼ don’t recommend

It's the build quality. They feel cheap, fragile, and a pain in the ass to take with you when you travel, since they take up a lot more space.

YouTube▲ recommend

I just bought a pair.. and so far they're awesome. I dont care that they dont fold.. the sound quality and nc is s tier. The case is good as well. Theyre comfortable as. Lightweight..probably the most comfortable I've ever tried.

YouTube▼ don’t recommend

My Xm5s broke after only a single month after buying them. I'm planning to get some Sennheiser Momentums instead.

YouTube▲ recommend

I just bought the XM5 and finally understood what true high-fidelity sounds like. This is a premium product and worth every penny.