“I've had a couple experiences dealing with Breville customer service. I'd put it in the same category as Samsung appliances - absolutely horrible.”

29% of 97 verified owners recommend the Breville Precision Brewer, based on real owner verdicts aggregated from Reddit, enthusiast forums, and YouTube.
Affiliate blogs here say 100% recommend, while the owner-based score is 29%. They earn a commission on every sale — so we show them for transparency but never let them move the score.
The headline score reflects owners (Reddit, enthusiast forums), independent lab tests, blogs with no affiliate links, and YouTube owner-comments when they line up with owners. YouTube and Affiliate blogs are shown for perspective but kept out here — hover the i for why.
Synthesized from what Breville Precision Brewer owners say — not a spec sheet.
Retailers' own star averages, for comparison — separate from our vetted owner-verdict score above.
“I've had a couple experiences dealing with Breville customer service. I'd put it in the same category as Samsung appliances - absolutely horrible.”
“It's nice to see them spending so much time to release a well finished product.”
“it's a serious issue with another wise great brewer.”
“Love this brewer. Have had it for 2 years now and it is the best.”
“the breville brewer doesn't produce quite as high quality taste as manual pour over”
“It does make a fine cup of coffee, however, not as smooth or full bodied as the Technivorm.”
“The Breville made in China thing is not a selling point for me either.”
“the vibration almost completely disappeared”
“Quite possibly one of the best cups of coffee i've had thus far, without any doubt the best made in a house.”
“Lol when she said the Breville was made in China and only a one year warranty. That just decided it for me. I don’t want that cheap thing.”
“That's actually a very impressive home grade machine.”
“I bought the Breville this weekend but have not tried it. We’ll see.”
“Stay away from breville if making 20oz of coffee or less. VERY inconsistent temps and never got over 175 degrees”
“Auto brew timers are amazing, nothing is better than waking up to a house that smells like delicious coffee.”
“It's massive! Would love a mini version.”
“The full carafe is sub-par so far in comparison.”
“The Breville coffee grinder and maker make really great coffee. Both are working reliably.”
“Terrible design but great coffee”
“Excellent brewer for more than a single cup.”
“It just doesn’t do as advertised.”
“Would I suggest the Breville unit to anyone? You bet!”
“Had this but it wasn't hot enough.”
“I have had no issue with the precision”
“Personally, too many features for me.”
Practical notes owners raise — setup, quirks, and issues to watch for. They don't say whether the person likes the product, so they're not counted in the score, but they inform the pros, cons, and who it's for.
“I have contacted their customer support about the issues I had with their bloom feature, and they said yeah that is malfunctioning, so they sent me a new one, and it did the same thing.”
“I can't say that I have noticed either setting having significant variations, at least nowhere near as different as changes in grind size.”
“Now, having bought a used one,I can say it apparently does not. I set my Bloom to one minute and put my pot in at about 45 seconds.”
“my coffee comes out weak and underextracted. If I brew a large amount using the flat bottom filter, it comes out great.”
“I feel like the head is a problem… or I havent figured out the grind range for this brewer yet.”
“It'll be "thinner" than an immersion process of aero or french press.”
“Yes, leaving the top in the unlock has helped with overflows for me.”
“I used the strong function, but it could be a bit stronger.”
“I started having this issue.”